• Are you are tired of wasting time dealing with employees issues?
• Are you frustrated when they don’t do as asked?
• Are you exhausted with workplace drama?
• Are you concerned about how they are handling clients?
• Do you want to spend more time growing your company than handling the above issues?

If you are like most business owners just the thought of the above issues can keep your head reeling long into the night when you should be sleeping. It can feel like you are alone but I assure you, you aren't. These fears and issues are very real and they come with great costs both tangible and intangible.

I would like to address the intangible in this article because it is the intangible issues that can destroy a business faster than the latter. I am talking about workplace drama and bad attitudes.

But before we talk about the issues, I would like you to shift your thinking for one moment by asking yourself this question; are your employees absolutely clear on the behaviors and attitudes you expect? I mean is it written anywhere in your company policies how you expect them to relate to each other while on company premises and what attitudes, behaviors and actions are acceptable when dealing with clients? And do they know with absolute clarity, the consequences if this policy is challenged?

The fact is that most workplace situations can be avoided when people are held accountable but more so, they simply don't exist when a positive culture is fostered and nurtured as a priority from the onset of employment. Why so much attention to sustaining a positive salon culture? Because the cost to you, comes in the form of waste, whether it be your time energy or money.

Imagine the difference it would make if you could get your employees performing like the boss is watching not because you baby sit their every move but because they are inspired to perform at their best.

But how do you do this? By implementing team policies that lay out the guidelines of acceptable behaviors, rewarding those behaviors and acknowledging the value you place in them. But the most impact you will make is to be the person in your company that leads by example. If there will be change it has to happen with you.

Free tele-class Jan 31st/2011 for members of this group, sign up today and then register for the class!