So what do you think your staff is doing while you are at home enjoying the evening or on vacation? How do you leave your salon or better yet, do you leave your salon? Are you so worried that you don’t take time off and when you do it is minimal or do you leave thinking that you can trust them but your gut is till churning?  

It can be a very scary to think that your staff maybe stealing, not charging clients what they should, turning down a walkin to leave early or pocketing the cash when they take a client that isn’t scheduled on the books. Are they doing services on each other with no charge and are they taking home product without you knowing? This can have a big impact on your bottom line.

But what about the more devastating thing that can happen in your salon by not knowing how your employees perform when you aren’t there or what happens in the treatment rooms?  It is natural to want to have control over your policies and procedures, after all, it is your name on the door and you are the one paying the bills. You are the one marketing to build the client base while creating a brand for yourself.

We want to trust the people who work for us and most times we can but to turn a blind eye is to take the risk of being taken advantage of while not being accountable to your business. So the real question is, how will you know?

This is the every demanding question that my business coach,Miranda Webb (smartceomoms.com) asked me when I would address these issues with her.  Whenever I developed a new service idea or marketing strategy and implemented it into my salon, she would always ask; how will you know it’s being done? It lead me to create the system I give salon owners so they too can have the peace of mind knowing their businesses run the same whether they are there or not.

What would that peace of mind be worth to you to know that each and every client is receiving your brand in each and every visit? How would it feel to have that freedom to choose how and when you work in your salon rather than having to be there to babysit?

When I take you through the process of developing your brand and implementing it into your salon services, I then give you the tools to monitor it’s application in each and every client visit so you too can have that peace of mind to know without a doubt that your salon is running just like you were there. Without this step a brand is just a good idea and people serve with their best intentions, once you can accurately measure your employees performance and brand application you can then you can sleep at night and enjoy your time away. So I ask you again if you aren’t sure what happens in your salon when you aren’t there, how will you know?